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New IKON X-52, right controls won't engage

Lowe's just delivered my pre-assembled IKON X-52.  Started right up, but the right side won't engage, only the left.  So all I can do is forward-right and back-left using the left stick, as well as break/stop using the right.

Is this something I can inspect and possibly fix myself, or do I need to contact Lowe's for a replacement, since it was defective on arrival?

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